Frequently Asked Questions

What services does Anchored by Grace offer?

Through the website, you can:

- Access professional online counselling sessions

- Explore self-help tools, educational content, and recovery resources

- Learn practical strategies for relapse prevention, emotional regulation, and personal growth

- Connect to additional support through the Anchored by Grace mobile app, Gracie

Is Anchored by Grace faith-based?

Yes. Anchored by Grace is faith-centred and built on principles of grace, renewal, and restoration. However, the platform welcomes all individuals, regardless of background or belief. You can engage with our tools and resources whether you prefer faith-based content or general therapeutic guidance.

Who can use Anchored by Grace?

Anchored by Grace is for anyone seeking support in recovery, self-development, or emotional wellbeing. Whether you’re beginning your recovery journey, maintaining progress, or looking for faith-aligned resources, Anchored by Grace offers flexible, judgment-free support for your needs.

Can I access counselling through the website?

Yes. You can book one-on-one online counselling sessions with trained professionals who specialise in addiction recovery, trauma, and mental health support. All sessions are confidential and delivered through secure online channels.

Is Anchored by Grace a replacement for therapy or rehab?

No. Anchored by Grace is not a medical or rehabilitation facility. It is designed as a therapeutic support system to complement professional treatment or counselling, offering continuous education, structure, and encouragement throughout your recovery journey.

Is my information private and secure?

Yes. Protecting your privacy is a top priority. All personal information, session data, and communication are encrypted and stored securely. Anchored by Grace does not sell or share your information. You can learn more in our Privacy Policy and Terms of Use.

How much does it cost to use Anchored by Grace?

You can access to Anchored by Grace recovery resources and educational tools for free. Counselling sessions and some of Gracies premium services are offered at affordable rates, with flexible options to suit different needs.

What if I need urgent help or am in crisis?

Anchored by Grace is not a crisis service. If you are in immediate danger or experiencing a mental health emergency, please contact 000 (in Australia) or your local emergency number.

For additional help:

Lifeline: 13 11 14

Beyond Blue: 1300 22 4636

Alcohol and Drug Information Service: 1800 250 015